Privacy Policy

Introduction:

We collect your data to improve your user experience by catering to your interests and needs.

We are transparent about the data we obtain about you and why we do so.

Our intention is to offer you the best possible experience. Therefore, when we use your personal information, we will always comply with regulations, and when necessary, we will request your consent.

We understand that your data belongs to you. Therefore, if you choose not to authorize us to process it, you can request that we stop processing it.

Our priority is to ensure your security and handle your data in accordance with European regulations.

Detailed Information:

Who is responsible for processing your personal data?

  • Identity: NEW CHAPI HOUSE LTD.
  • Registered office: 85 Great Portland Street, London, England, W1W 7LT
  • Identification: 15325305
  • Email: contact@anbcrypto.com

NEW CHAPI HOUSE LTD. has appointed a Data Protection Officer or an internal contact person within its organization. If you wish to make an inquiry regarding the processing of your personal data, you can contact them via the email contact@anbcrypto.com.

What personal data do we collect?

  • First Name and Last Name
  • Phone Number
  • Address and Zip Code
  • Email
  • Payment Details
  • Location

In some cases, it is mandatory to fill out the registration form to access and enjoy certain services offered on the website. Likewise, not providing the requested personal data or not accepting this data protection policy will make it impossible to subscribe, register, or participate in any promotions requiring personal data.

In some cases, it is mandatory to fill out the registration form to access and enjoy certain services offered on the website. Likewise, not providing the requested personal data or not accepting this data protection policy will make it impossible to subscribe, register, or participate in any promotions requiring personal data.

Why and for what purpose do we process your data?

At NEW CHAPI HOUSE LTD., we process the information provided by interested parties for the following purposes:

  • Manage the sending of the requested information, as well as any other queries you may have that are not subject to the website's terms or service contracts.
  • Develop commercial actions and maintain and manage the relationship with the user, as well as manage the services offered through the website and information tasks.
  • Develop and organize promotional activities.

In some cases, it will be necessary to provide information to authorities or third-party companies for audit purposes, as well as handle personal data from invoices, contracts, and documents to respond to customer or public administration claims.

We inform you that personal data obtained as a result of your registration as a user will be part of the Treatment Activity and Operations Register (RAT), where NEW CHAPI HOUSE LTD. is the owner, which will be periodically updated according to the GDPR.

What is the legal basis for processing your data?

The processing of your data can be based on the following legal grounds:

  • Consent of the data subject for service contracting through the contact form, information requests, or newsletter subscriptions (subscription to our Blog).
  • Legitimate interest in processing customer data for direct marketing actions and express consent of the data subject for automatic evaluations and profiling.
  • Compliance with legal obligations for fraud prevention, communication with public authorities, and third-party claims.

How long do we keep your data?

Data processing for the described purposes will be maintained for the time strictly necessary to fulfill the purpose of its collection (e.g., as long as the business relationship lasts) and to comply with legal obligations arising from data processing.

Who are your data communicated to?

In some cases, only when necessary, NEW CHAPI HOUSE LTD. will provide user data to third parties. However, data will never be sold to third parties. External service providers (e.g., payment providers or delivery companies) working with NEW CHAPI HOUSE LTD. may use the data to provide the corresponding services, but they will not use this information for their own purposes or share it with third parties.

NEW CHAPI HOUSE LTD. ensures the security of personal data when it is sent outside the company and ensures that third-party service providers respect confidentiality and have appropriate measures to protect personal data. These third parties must ensure that the information is processed according to data privacy regulations.

In some cases, the law may require disclosure of personal data to public organizations or other parties; only the necessary data will be disclosed to comply with such legal obligations.

Personal data obtained may also be shared with other group companies.

Where are your data stored?

In general, data is stored within the EU. For data sent to non-EU third parties, we will ensure they provide an adequate level of protection because they have Binding Corporate Rules (BCRs).

What are your rights, and how can you exercise them?

You can send your communications and exercise your rights by submitting a request to the following email address: contact@anbcrypto.com.

In accordance with the GDPR, you can request:

  • Right of access and rectification (Art.15 and 16 GDPR and 13 and 14 LOPDGDD): The user has the right to obtain information about the personal data NEW CHAPI HOUSE LTD. has and what purposes they have been used for. The user also has the right, at any time, to request the correction of any inaccurate or incomplete personal data.
  • Right to erasure and the right to be forgotten (Art.17 GDPR and 15 LOPDGDD): The user has the right to obtain the deletion of their personal data when the personal data is no longer necessary for the purposes it was collected or processed in other ways. If you have ever given your consent for processing personal data, you can always withdraw it for any future processing based on it.
  • Right to restriction of processing: The user has the right to request the limitation of the processing of their personal data, in which case NEW CHAPI HOUSE LTD. would only retain it for the exercise or defense of claims.
  • Right to object (Art.21 and 22 GDPR and 18 LOPDGDD): The user has the right to object to the processing of their data as per Articles 21 and 22 of the GDPR. NEW CHAPI HOUSE LTD. informs the user that even if they object to certain processing, NEW CHAPI HOUSE LTD. may continue such processing if based on another legitimate basis, such as providing services or complying with legal obligations.
  • Right to data portability (Art.20 GDPR and 17 LOPDGDD): In some cases, you can request a copy of your personal data in a structured, commonly used, and machine-readable format for transfer to another controller.
  • Right not to be subject to individualized decisions: You can request that decisions based solely on automated processing, including profiling, not produce legal effects or significantly affect the data subject.

In some cases, the request may be denied if you request the deletion of data necessary to comply with legal obligations.

Furthermore, if you have any complaints about data processing, you can file a complaint with the data protection authority.

Who is responsible for the accuracy and truthfulness of the data provided?

The user is solely responsible for the accuracy and correctness of the data provided, exonerating NEW CHAPI HOUSE LTD. from any responsibility in this regard. Users guarantee and are responsible for the accuracy, validity, and authenticity of the personal data provided and undertake to keep it duly updated. The user agrees to provide complete and correct information in the registration or subscription form. NEW CHAPI HOUSE LTD. reserves the right to terminate contracted services if the data provided is false, incomplete, inaccurate, or outdated.

NEW CHAPI HOUSE LTD. is not responsible for the accuracy of information not produced by it and for information from another source, so it does not assume any responsibility for any hypothetical damages that may arise from the use of such information.

NEW CHAPI HOUSE LTD. reserves the right to update, modify, or delete the information contained on its web pages and may even limit or not allow access to this information. NEW CHAPI HOUSE LTD. is exonerated from responsibility for any damage or injury the user may suffer due to errors, defects, or omissions in the information provided by NEW CHAPI HOUSE LTD. when it comes from external sources.

Furthermore, the user certifies that they are over 14 years old and have the necessary legal capacity to consent to the processing of their personal data.

How do we handle minors' personal data?

In principle, our services are not specifically aimed at minors. However, in the event that any of them targets minors under fourteen years of age, in accordance with Article 8 of the GDPR and Article 7 of Law 3/2018 of December 5 (LOPDGDD), NEW CHAPI HOUSE LTD. will require the valid, free, unequivocal, specific, and informed consent of their legal guardians to process minors' personal data. In this case, the ID or other identification of the person providing consent will be required.

For those over fourteen, data processing can proceed with the user's consent, except in cases where the law requires the assistance of guardianship holders or guardianship.

What security measures do we apply to protect your personal data?

NEW CHAPI HOUSE LTD. has adopted the legally required levels of personal data protection security and strives to install any additional technical measures within its reach to prevent the loss, misuse, alteration, unauthorized access, and theft of personal data provided to NEW CHAPI HOUSE LTD.

NEW CHAPI HOUSE LTD. is not responsible for hypothetical damages or injuries that may arise from interferences, omissions, interruptions, computer viruses, telephone failures, or disconnections in the operation of this electronic system due to causes beyond NEW CHAPI HOUSE LTD.'s control; delays or blockages in using this electronic system caused by deficiencies or overloading of telephone lines or overloading at the Data Processing Center, Internet system, or other electronic systems, as well as damages that may be caused by third parties through illegal intrusions beyond the control of NEW CHAPI HOUSE LTD.. However, the user must be aware that Internet security measures are not impregnable.

Links to Other Websites:

On the website https://rchandsons.com there may be links to other websites. Clicking on one of these links and accessing an external website will subject your visit to the privacy policy of that website, leaving NEW CHAPI HOUSE LTD. detached from any responsibility regarding its privacy policy.

How do we use cookies?

The website and social networks of NEW CHAPI HOUSE LTD. use cookies to optimize and personalize your navigation. Cookies are physical information files stored on the user's device. The information collected through cookies helps facilitate user navigation on the portal and optimize the browsing experience. The data collected through cookies may be shared with the creators of such cookies, but the information obtained will never be associated with personal data or data that can identify the user.

However, if the user does not want cookies installed on their hard drive, they can configure the browser to prevent the installation of these files. For more information, check our Cookies Policy.

Can the privacy policy be modified?

This privacy policy can be modified. We recommend that you review the privacy policy periodically.